Description

Travel agency managers and proprietors plan, organise, direct and co-ordinate the resources and activities of travel agencies and booking offices.

Tasks

• Plans work schedules and assigns tasks and responsibilities

• Co-ordinates the activities of clerical, secretarial and other staff

• Discusses client’s requirements and advises on road, rail, air and sea travel and accommodation

• Makes and confirms travel and accommodation bookings, arranges group holidays, tours and individual itineraries

• Advises on currency and passport/visa regulations and any necessary health precautions needed

• Determines financial, staffing, material and other short- and long-term needs.

Educational Requirements

Entry is most common with GCSEs/S grades but is possible with other academic qualifications and/or relevant experience. Off- and on-the-job training is available. BTEC/SQA awards and NVQs/SVQs at Level 3 are available.