Policies
Privacy Policy
South Bank Colleges (SBC) respects the privacy concerns of all visitors to this Website.
Specific non-personal information of visitors (such as the type of browser being used by the visitor, the type of operating system in use by the visitor and the domain name of the visitor's internet service provider) is recorded as standard by SBC servers. This information is primarily used for internal purposes, to make sure we offer visitors the best service possible and to monitor our site’s performance.
Personally identifiable information may be collected by SBC, e.g. when website visitors voluntarily provide this information (such as through the prospectus request). All such personal information is retained by SBC in accordance with the college’s data protection policy and is not sold or otherwise transferred outside the colleges unless we are required by law or by court/governmental order to disclose such information in a particular circumstance. We sometimes use e-mail addresses and other personally identifying information to contact visitors who communicate with us. For example, we direct e-mail to visitors who provide us with their e-mail addresses for specific purposes such as receiving our prospectus, or other course literature requests.
SBC is not responsible for the privacy policies, practices or content of any third party website links found on this site.
The Data Protection Act
SBC aims to comply with the Data Protection Act 1998 in relation to personal data which you give to us via our website to the extent that the Act requires it to do so.
Your Acceptance of These Terms
By using this site, you signify your assent to this Privacy Policy. If you do not agree to the terms of this policy, please do not use this site. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. Please check this page periodically for changes. Your continued use of this website following the posting of changes to these terms will mean that you accept those changes.
If you have any questions about any of our terms and conditions or policies, please e-mail the Marketing department This email address is being protected from spambots. You need JavaScript enabled to view it..
Equal Opportunities
SBC is committed to promoting and providing equal opportunities for all students. Everyone is entitled to fair treatment in an educational environment by being able to progress without necessary obstacles. You will find an easy-going but business-like atmosphere in the colleges, where male and female students, black and white, are encouraged to succeed.
SBC wishes to ensure that it complies with the requirements of the DDA (as amended by the Special Educational Needs & Disability Act 2001). If you are a disabled person, please ensure that we know what you need so that we can make all reasonable adjustments to help you succeed.
Complaints
We are striving to become an excellent college which the community we serve can be proud of. However, we recognise that sometimes things can go wrong even in the best organisations.
We welcome comments and feedback from members of the public as they give us opportunities to improve.
If you have a concern or complaint please write to:
Quality Assurance Department, Lambeth College
45 Clapham Common South Side London SW4 9BL
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
We will investigate your complaint and seek resolve it within one month.
Our website uses cookies to enhance your browsing experience. A cookie is a small text file of data stored by our website within your browser. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
If you have previously browsed to our website and no longer wish to accept cookies, please be aware that some cookies may have already been set. You may delete these cookies at any time via your browser by following these instructions: http://www.aboutcookies.org/Default.aspx?page=2
You can control cookies via your browser settings by following the instructions at http://www.aboutcookies.org/Default.aspx?page=1 however if you choose to block cookies then your browsing experience may be affected.
Cookie: Allow Cookies
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Purpose: This will remember that you are happy to allow cookies on our website. This cookie is set to expire after 3 months.
Cookie: Show Cookie Icon
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Purpose: This allows us to show remove the cookie policy icon if we choose to. This cookie is set to expire after 3 months.
Cookie: Graphic/text version
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Purpose: The maincss cookie is used to set your preference for viewing the graphical version of the website. The textcss cookie is used to set your preference for viewing the text only version of your website. This allows us to maintain your preference when navigating between pages. This cookie will expire once you have closed your session with our website, i.e., once you have closed your browser.
Cookie: Text Size
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Purpose: The cookie is used to remember the chosen prefrence for text size if the user decides to alter.This cookie will expire once you have closed your session with our website, i.e., once you have closed your browser.
Cookie: ASP Sessions
Name: ASPSESSIONID (followed by random letters)
Purpose: This is set by the web server to identify a user session. It is not used by the website. It is destroyed when your session is ended.
Cookie: Google Analytics
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Purpose: This allows Google Analytics to determine unique visitors to our site. The cookie expires 2 years from initial creation or from update of cookie.
Cookie: Google Analytics
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Purpose: This cookie is used to establish and continue a user session on our site. The cookie will expire 30 minutes from initial creation of from update of the cookie.
Cookie: Google Analytics
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Purpose: This is used in conjunction with the -utmb cookie to determine whether or not to establish a new session for the user. This cookie will expire once you have closed your session with our website (once you have closed your browser)
Cookie: Google Analytics
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Purpose: This cookie is used by google to store where a visitor came from (search engine, search keyword, link). This cookie will expire 6 months from its initial creation or from update of cookie.
South Bank Colleges (SBC) strives to create an environment that promotes diversity, values inclusivity, provides support, and nurtures personal development; and we apply this same ethos to our website.
As part of our commitment to inclusivity and support for all learners, we endeavour to provide web pages that are accessible to all users, and seek to ensure our website is fully-usable for people of all abilities and disabilities.
The SBC website aims to meet a minimum of Web Content Accessibility Guidelines version 2.1 AA (WCAG 2.1 AA) compliance, in line with the Web Accessibility guidelines standards.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, and we are continually working towards ensuring our website meets full compliance in the future.
Our website development partner provides technically-accessible platforms, which means our website has been tested in the WAVE tool which validates to a WCAG AA standard. There is a limited range of functionality which we cannot currently provide, but we are continuing to improve the accessibility of our website for all users.
If you encounter an accessibility issue that is not listed on this page, or have any difficulty with accessing any of the information on this website, then please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..
We have prioritised the following functionality to assist with accessibility for all users:
- The ability to zoom in up to 300% without the text spilling off the screen
- Navigating most of the website using just a keyboard
- Text is sized relatively to allow text scaling for visually impaired users
- Logical HTML headers allow screen reader users to skip between page content easily by moving between headings
- The majority of links are written to define their target, so will make sense when read out of context (there may be a small number of links that do not currently provide this function)
- All meaningful images have been assigned alternative text; if for some reason you cannot see the images, you will still be provided information on what the image is showing (there may be a small number of images that do not currently provide this function)
- 'Breadcrumb navigation' is used to provide location information within the website's information architecture and can be used an as additional navigation tool
- CSS is used to style page content, separating presentation from content, enabling users to access content using their own CSS
- Internet Explorer 11 will still display content and function correctly
- JavaScript is implemented unobtrusively so that if users disable JavaScript in their browser, pages degrade gracefully and continue to display key content. Please note: JavaScript is required for some features of the website, e.g. the course explorer function, but the website is navigable without JavaScript.
- The WAVE tool reports no contrast errors between background and foreground colours (AA)
- Text will reflow in a single column when you greatly reduce the size of your browser window
- Our online forms are designed to enable navigation using just a keyboard
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Untested areas of accessibility
- Navigating the website using speech recognition software
- Listening to the website using a screen reader
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Browser compatibility
Our website is fully-compatible with the following web browsers. You are advised to upgrade to the latest versions for the best user experience:
- Chrome
- Edge
- Firefox
- Internet Explorer (IE11 only)
- Opera
- Safari (Mac)
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Customisation of the website’s appearance
This website can be customised to suit your own visual needs and preferences; by changing basic appearance settings such as the size of the text, colour, and contrast.
Changing the text size
If you find the text hard to read, you may wish to make it bigger. If you are using Microsoft Windows and have a mouse with a control wheel, you can use this to change the display size. Press and hold the Ctrl button on your keyboard, then move the mouse wheel forwards to enlarge the text size, and backwards to decrease it. If you are using a laptop touchpad, then resizing can generally be achieved via the pinch-zoom functionality of the pad.
Alternatively, you can control text size through your internet browser:
- In Firefox select View>Zoom
- In Internet Explorer select View>Text size
- In Chrome select Settings>Appearance>Font Size
You may want to change the colour and contrast of the website to make it easier to read:
- You can change the browser setting for text and background colours in Firefox and Internet Explorer
- You can install a browser extension in Chrome to change colours, for example ‘High Contrast’, ‘Midnight Lizard’ or ‘Pro Visu Look’
- You can change the appearance of your operating system, including the appearance of most software, via a system setting: macOS, iOS and Android let you invert the colours and change to grayscale, but Windows gives you many more options with which you can change the colours of lots of different elements
- You can use third-party software. Screen magnifiers often include the option to change colours as well, some literacy software can help you tint your screen; there is other software which allows you to do either or both
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Downloads, PDFs, Word documents, and alternative formats
We aim to limit the number of downloadable documents on the website, as these documents could potentially cause problems for visually-impaired users.
However, it is necessary for us to include documents that are intended for use in isolation from the website, e.g. a form that has to be downloaded and printed
If you require information on the website in a different format, such as accessible PDFs, large print, easy read, an audio recording, or braille, then please contact our Customer Services Team at This email address is being protected from spambots. You need JavaScript enabled to view it..
To view a PDF file, you may need to download Adobe Reader (free of charge).
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Video content
To ensure our videos can be enjoyed by as many people as possible, we are working towards providing captioning for videos which appear on our website or on Lambeth College’s YouTube channel. Where videos currently do not have captions, we are striving to ensure they reach compliance in the future.
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Third-party content
Our website may include access to third-party content and functionality, or links to other websites. This may direct you to a related service, a partner we work with, or supporting documentation.
We are not responsible for the accessibility of third-party content.
If you do encounter any accessibility problems accessing third-party content, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. -
Reporting accessibility issues and providing feedback
If you would like to report an accessibility issue with the website, or provide feedback on what we are doing right or where we could provide a better service, then please do not hesitate to contact our Marketing Team at This email address is being protected from spambots. You need JavaScript enabled to view it..
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Disclaimer
It is possible that some of our older pages on some of our microsites may not conform to recent standards and guidelines. Our Web Team is continuously working to ensure that any non-compliant older web pages are rebuilt, and future web pages adopt our accessibility-focussed template. Where this is not appropriate, for example when websites are developed in partnership with external organisations, the Web Team is providing support and advice concerning accessibility.
We have done our very best to ensure that our pages work well for any user and on a wide range of devices, including browsers on mobile phones. However, it is impossible to predict (and therefore test) for every possible issue. If you experience accessibility problems while viewing our websites, please contact our Customer Services Team and we will do our very best to resolve the problem for you, or provide you with additional methods to obtain the information you require.
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Contacting the Customer Services Team
Clapham Centre
45 Clapham Common South Side,
London
SW4 9BL
South Bank Colleges (SBC) reserves the right to make alterations to the nature of courses for good academic or resources reasons or, where necessary (for example as a result of limited enrolment numbers), to withdraw courses described in this prospectus. The reasons for doing so may include those beyond the reasonable control of the College - for example, changes to Government policy and circumstances of fire, flood or staff illness. The College will give students who have accepted offers of places on the courses affected as much notice as is reasonably possible of such changes and, wherever possible, will give them the opportunity of taking up a place on a course as similar as possible to the one withdrawn.
Language Translations
The South Bank Colleges website uses a 3rd party system to provide multiple language translations. As these translations are not maintained by the college, it is possible some pages are not properly translated in some languages. We apologise for any inconvenience caused by erroneous translations.